Data Protection Statement and Consent to the Use of Data at Babazou

Data protection is a matter of trust, and your trust is important to us. To ensure you feel secure when visiting our stores and website, we strictly adhere to legal requirements when processing your personal data, and we wish to inform you here about our data collection and usage practices. The data protection statement below explains what data about you is collected on our websites, how we process and use this data, and whom you can contact with any questions.

1. Responsible Authority and Rights of the Data Subject

The responsible authority for the collection, processing, and use of your personal data within the meaning of the Privacy Protection Act is Zowie bvba (Babazou), with company number 0465.867.541. Zowie bvba, as the responsible authority, can be reached using the contact details below:

- By post at: Zowie bvba - Maenhoutstraat 91 - 9830 Sint Martens Latem

- Email: info@babazou.com

You can receive information about your data stored with us at any time, free of charge, and exercise your right to rectification, blocking, or erasure of your data. To do so, please contact the aforementioned contact details. If you wish to object to the collection, processing, or use of your data by Zowie bvba (Babazou) according to these data protection provisions, in whole or for specific measures, you can also send your objection by email or letter to the aforementioned contact details.

What data do we collect and why?

You share data with us in various ways. We use data that we have received from you, as well as data collected by ourselves. For example, data about your visit to our stores and/or website.

You are not obliged to disclose your personal data, but you understand that providing certain services becomes impossible if you refuse processing. You are solely responsible for the accuracy of that data.

Babazou will only use the collected personal data for the following purposes:

1. Anonymous data

These are data that you share with us without registration: IP address, browsing behavior, origin, search terms. We use this data to maintain and improve our website. This means that we include personal data in anonymous statistics, from which the identity of specific persons or companies cannot be traced, with the legal basis being Babazou's legitimate interests in continuously improving its website and services.

2. Cookies

The website also uses cookies that collect a number of personal data with your explicit, prior consent as the legal basis. We use this data to maintain and improve our website.

What are cookies?

Cookies ensure, for example, that you can remain logged in to a website or that your preferences, such as location and language settings, are remembered. They also keep track of your digital shopping cart when shopping online. Thanks to cookies, website owners can also see how often their sites - and which pages - are viewed by visitors.

Cookies are small text files that a website places on your computer's hard drive when you visit the site. You can delete them at any time. This is very easy via your browser settings. Keep in mind that after deleting cookies, you will have to set your preferences again or log in again.

Important to know: The use of cookies is safe. Email and telemarketing actions are not the result of cookies. Cookies do not store your email address or phone number, nor is a personal profile built using cookies.

More explanation about cookie types

Functional cookies

Examples of these cookies are: keeping track of your login details, the contents of your shopping cart.

Statistical cookies

Cookies to determine which parts of the website are most interesting for our visitors. This enables us to make the structure, navigation, and content of the website as user-friendly as possible. We do not trace the statistics and other reports back to individuals.

Social Media cookies

Examples of these cookies are: Articles you view on our website can be shared via social media using buttons. Social media cookies from the social media parties are used for the functioning of these buttons, so that they recognize you when you want to share an article.

Advertising cookies

Through these cookies, we can show you relevant advertisements based on your interests.

3. Your account

You can create an account on our website. In your account, we store the following information: your name, address(es), phone number, email address, delivery and payment details, and provided information. We keep this so that you don't have to re-enter them every time you visit our website or place an order. In addition, we also use the provided contact details to contact you with questions or comments about your order.

The management of your account on this website has the performance of a contract requested by you as its legal basis. You can cancel your account at any time; please contact us by email at info@babazou.com.

4. Online ordering

For your order, we need your name, email address, address(es), payment details, and your phone number. We need these for the delivery and invoicing of products ordered by you, with the legal basis being the provision of a service requested by you. We use the data to deliver your order, keep you informed about your order, or to contact you with questions or comments about your order.

If you place an order with Babazou and use your account for this (see "your account"), we register it under your name. This data is used for creating statistical and general analyses of your purchasing behavior.

5. Fraud

Your payment details may be used for the detection of fraud and other irregularities.

6. Newsletter subscription

You can subscribe to our newsletters. When registering, we ask for your name and email address. This keeps you informed of actions, promotions, and the latest trends, and allows us to invite you to events.

The legal basis for this is always your explicit, prior consent.

If you no longer wish to receive newsletters from us, you can always unsubscribe by following the link at the bottom of the email you receive. You can also email info@babazou.com.

7. Competitions and events

Babazou regularly organizes interesting competitions and events for its customers. To participate in a competition or event, we sometimes need certain personal data from you, such as your name, address, email address, and phone number. This personal data is only used to properly conduct the competition or event and announce the prize winner(s). We also measure the response to our advertising campaigns in this way.

The legal basis for this is always your explicit, prior consent. The requested data will always be indicated in advance in the competition and event terms and conditions.

Marketing

If you are already included in our mailing list for receiving marketing material in paper and/or electronic form, Babazou may use your data for sending marketing and other material related to Babazou, its products and/or services. Babazou may use the data you provide to update stored documents.

This consent can be withdrawn at any time, without justification and free of charge, for example by clicking on the unsubscribe link provided at the bottom of every promotional email or by contacting us by email at info@babazou.com.

Who has access to your data?

In order to process your personal data, we grant access to your personal data to our employees. We guarantee a similar level of protection by making contractual obligations enforceable against these employees, similar to this Privacy Policy.

Transfer to third parties

Occasionally, we use an external processor to help us with certain services. These services may include delivery services, processing credit/debit card payments, marketing activities, and providing customer service. This means, among other things, that for certain tasks or investigations, we temporarily pass on personal data to third parties because they need it to perform the service for Babazou and ultimately for you. We always contractually agree on this with these processors and limit the data we share with third parties to only the purposes for which the other needs them. Thus, this processor will never be allowed to use your data on its own initiative, and your data must be deleted as soon as that processor has completed the assignment.

In rare cases, we may also transfer your data if we are obliged to do so by certain laws and regulations and/or jurisprudence. It may happen that Babazou has to disclose your personal data as a result of a court order or to comply with other compelling laws or regulations. In that case, we will reasonably attempt to inform you in advance, unless this is subject to legal restrictions.

Babazou will not sell, rent, distribute, or otherwise commercially make your personal data available to third parties, except as described above or unless with your prior consent.

Duration of processing

Your personal data is stored and processed by us for a period necessary for the purposes of processing and in function of the contractual relationship between you and Babazou.

Viewing, updating or deleting your data

When you become a customer of Babazou, we store certain data. Therefore, you also have a number of rights regarding this data.

1. Right of access and inspection

You have the right to access your personal data free of charge at any time, as well as to understand how we use your personal data.

2. Right to rectification, erasure, and restriction

You are free to disclose your personal data to Babazou or not. In addition, you always have the right to ask us to rectify, supplement, or delete your personal data. You may also request to restrict the processing of your personal data.

You acknowledge that if you refuse to provide personal data or request its deletion, certain services and products may not be available.

3. Right to object

You also have a right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case, you do not need to provide any reasons.

4. Right to data portability

You have the right to obtain your personal data processed by Babazou in a structured, commonly used and machine-readable format and/or to transfer it to other controllers.

5. Right to withdraw consent

Insofar as the processing is based on your prior consent, you have the right to withdraw that consent.

6. Exercise of your rights

You can exercise your rights by sending a clear request by registered mail to:

Babazou
Antwerpsesteenweg 24
9080 Lochristi

This request should clearly state what you wish to know, correct, or delete. If you wish for us to delete your data, you must also specifically motivate this. This request must be signed and dated and include a copy of the front of your identity card. If these conditions are met, Babazou will comply with your request as soon as possible and inform you about it.

If you exercise your right of access, Babazou will provide you with as complete an overview as possible of your data. It is possible that some personal data from traditional backup files, log, history or archive files are not included in this overview. This data is not part of the currently processed personal data and is therefore not immediately available and cannot be provided. However, it will be removed from these files according to standard processes.

You can also always easily view and, if necessary, adjust your data via your online account.

7. Automated decisions and profiling

The processing of your personal data includes profiling and may mean that it is subject to automated decisions by us.

8. Right to lodge a complaint

You have the right to lodge a complaint with the Belgian Privacy Commission.

This does not prejudice recourse to a civil court. If you suffer damage as a result of the processing of your personal data, you can claim compensation.

Your data is safe and confidential with Babazou.

We have security measures in place, both technical and organizational, to prevent the destruction, loss, falsification, alteration, unauthorized access, or accidental disclosure of collected personal data to third parties, as well as any other unauthorized processing of this data.

In no event can Babazou be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data.

You must at all times comply with the security regulations, including by preventing any unauthorized access to your login and code. You are therefore solely responsible for the use made from the website of your computer, IP address, and your identification data, as well as for their confidentiality.